CUSTOMER SERVICE

Lost and Found

Passengers who have lost their Smart Card or their personal belongings while riding the bus can call the dispatch department at the respective depot using the telephone numbers listed between the hours of 8 am and 4:30 pm to confirm if the item has been turned in.

Report the lost item and the route number of the bus you were traveling when the item was lost. Items can be identified and picked up at the depots. Purses, wallets and medications that are found are always given special consideration for quick return to the owner. All other found items, if found, can be picked up the next day after 11 am.

Please remember to call before you come to make sure we've found your lost item.
The JUTC is not responsible for lost or stolen items. However, when possible, lost and found items are kept for up to 30 days. Perishable items such as food or beverages will be disposed of.

To contact the respective dispatch departments, you may call:

Portmore Depot
1
20
1A
20A
3A
101
3
123
6
124
7A
125
7
126
8
127
8A
128
12A
130
12
295
16A
303
16
315
17
316
17A
318
18
320
18A
445
19A
 
   
Spanish Depot
Lyndhurst Depot
21
42
21A
49
21B
52
22
53
22A
54
30
60
31
61
31A
66
32
68
32A
72
33
73A
43
73B
44
74
46
76
46B
77
47
78
102
   
Rockfort Depot
51
86
70
87
75
88
81
89
83
97
84
98
85
99
85B
 
   

 

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