| |
| Answer: |
To report an accident call our complaints department
at 1 – 888 – JUTCBUS,
which is 1 – 888 – 588 –
2287. Report the relevant information to
the JUTC personnel that answers your call. |
| |
|
| Answer: |
In the event that a Smart Card lost or stolen
simply call 1 – 888 – 991 –
6684 and ask to speak with a Smart Card representative.
The personnel will ask you for the following information:
| 1. |
Was the card lost or stolen? |
| 2. |
When was the card discovered missing? |
| 3. |
Who is owner of the card? |
| 4. |
What is the printed serial number on the
card? |
| 5. |
Where did you purchase the card? |
| 6. |
In the event you will need to be issued
a replacement card, where is the most convenient
location to
have this card picked up? |
|
| |
|
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